Wednesday, January 7, 2009

Site Improvements

I added AOL Instant messenger links on the front page. So if you have a question or need help for the website, just click the link and chat with me.



O.K. The USPS rate quote conflicts are still going on so I turned it off and implemented a table rate that mirrors the rates offered by USPS. Even though it doesn't say it in the checkout page, "Table Rate (Best Method)" is USPS.

Friday, January 2, 2009

The Nightmare Before Christmas

Hope everyone had a great holiday. Mine was not bad considering the circumstances.

On December 9th, USPS's rate quote system went down for thousands of ecommerce sites like ours. And now our hosting provider and USPS are at a standstill. USPS rate quote can't be activated until USPS provides some IP numbers. I've made sure that it's not any problem on our end so that leaves me sitting in the middle begging for the two parties to talk to each other. In essence, USPS rate quote has been DOWN FOR THE ENTIRE CHRISTMAS SEASON! And it's still not working. AAARRGH!

So if you tried to buy something on HeadlineSports.net, the only choice you had for shipping was FedEx. FedEx is a bit more expensive but is great for domestic express deliveries. However, for our Canadian customers, FedEx sucks! They charge Canadians a hidden $75 brokerage fee when it arrives at your door.

I apologize for any inconveniences if there were any due to this glitch. If there were any problems, please contact us so we can get your order fixed. Your satisfaction is my pleasure. In the meantime, I shall cross my fingers and wait

Adam